I studied linguistics before I studied design…

The two turned out to be the same problem!

Both are about the gap between how a system actually works and how a person understands it. I've been closing that gap professionally for the past several years, first with grammar, now with workflows and enterprise dashboards.

Work

  • 5 years as a Lead Product Designer at a global financial institution

  • Founding Designer at Early-stage Startups

Training

  • Masters of Human Computer Interaction @ Carnegie Mellon

  • Collaboration with Indi Young on problem space research

Skills

  • Systems thinking

  • Design Craft and Leadership

  • Research Practice

Testimonials

“Yousef is an extraordinarily gifted thinker and designer who often finds valuable insights pushing a project forward in ways that could not have been predicted.”

— Steve Grieshaber, Lead User Researcher & Strategist — NASA JPL

“He is a true professional, bringing both art and UX expertise — thorough with methodology, he pulled togetherdeep understanding about what people were after, much of which surprised me.”

— Indi Young, Independent Qualitative Data Scientist — Mental Models Methodology

“Yousef's approach approach in which he made sure the product and technology SMEs understood the strategy and reasoning behind his decisions set the stage for strong collaboration.”

— Eric Johnson, Vice President & Senior Director — Head of Design, Asset Servicing, Northern Trust

Outside of Work

1- I love learning! Especially languages— currently on my seventh.

2- I am a conjuror! Even to me sometimes what appears at the other end of my pen is surprise.